Privacy policy

3. Privacy Policy

Purely Organic (ABN 20 018 437 318) respects your privacy and handles your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect. Information you give us — name, email, phone, delivery and billing address, and order details. We also collect some data automatically, such as your IP address, device and browsing activity on our site, via cookies and similar technologies.

Why we collect it. To process and deliver your orders, provide customer support, send you marketing (only if you've opted in, and you can unsubscribe anytime), improve our website and products, and meet our legal obligations.

Who we share it with. We share information only as needed to run the store, with trusted providers including: Shopify (our e-commerce platform and payment processing), Klaviyo (email and SMS marketing), Judge.me (product reviews), our shipping/courier partners, and analytics providers such as Google. These providers handle your data under their own privacy obligations. We never sell your personal information.

Payments. Card details are processed securely by our payment providers via Shopify. We do not store your full card details.

Cookies. Our site uses cookies to keep your cart working, understand site usage, and (where enabled) support marketing. You can manage cookies through your browser settings.

Your rights. You can request access to, or correction of, the personal information we hold about you, and ask us to stop sending marketing. Email info@purelyorganic.com.au

Security. We take reasonable steps to protect your information, though no online transmission is ever completely secure.

Updates. We may update this policy from time to time; the current version always lives on this page.